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Knowledge base
Field Service Mobile Device Reference Information
Supported Devices & Operating Systems
1
Axsy Field Service Mobile App Device Requirements
Benchmark Information
1
Sync Benchmark Information
Axsy Field Service
Axsy Field Service Mobile App
4
Utilising Standard Salesforce Field Service Objects
Offline-First User Experience
Release Schedule for Axsy Field Service
React Native
Org Setup
3
Install the Axsy Managed Package
Assign Permission Sets
Enable Chatter
Using the Mobile App
13
Where do you download the Axsy Field Service Mobile App?
Logging In to the Mobile App
Accessing the Service Appointment Calendar
Navigation
Refreshing Data Using Pull-to-Refresh
See all 13 articles
Work Orders and Service Appointments
3
Creating Work Orders and Service Appointments
Accessing Work Order Actions
Service Reports
Offline Sync
4
Priming (Initial Sync) after Log In
Default Syncing Scope
How Does the Axsy Mobile App Handle Sync Conflicts?
Blacklist Objects from Validation Rules
Mobile App Settings
1
Advanced Settings
Salesforce Customisations
5
Page Layouts
Quick Actions
Mobile Flows
Offline Validation Rules
Salesforce Formula Fields
Axsy Customisations
2
Smart Forms
Flexible Sync
Best Practices
1
Best Practices for Mobile Flow
FAQs
11
What Events Trigger Push Notifications in the Mobile App?
Is the Axsy Mobile App Database Encrypted?
How is My Data Processed?
How Long Does the App Database Persist?
Can I Logout of the App if There are Items in the Pending Uploads Queue?
See all 11 articles
Field Service Releases
Upcoming Release Notes
10
Axsy Field Service Winter '23 Release
Calendar View
Additional Object Lists
Field Service Dashboards
Configurable Fields for the Calendar
See all 10 articles
Further Field Service Lightning Assistance
Further Field Service Lightning Assistance
1
Field Service Lightning Assistance
Axsy Support Plan Details
Axsy Support Plan Details
8
Axsy Support Plans
Self Guided Resources
Axsy Support
Axsy Implementation Support
Guidance to Level 1 Support Teams Reporting Issues to Axsy Level 2 Support
See all 8 articles
More Help & Other Resources
Need More Help
2
Salesforce Trailblazer Community
Salesforce Developer Documentation
Other Resource Links
2
Salesforce
Axsy
Privacy & Cookie Notices
Cookie Notice
1
Support Portal Cookie Notice
Privacy Notice
1
Support Portal Privacy Notice
Axsy Field Service Mobile App Demo
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