FAQs
Events are activity that will send a notification to the Axsy Field Service Mobile App. Changes made to these events will trigger a push notification: ...
Mon, 21 Nov, 2022 at 2:12 PM
Yes. The Axsy Mobile App uses a local database that is secured using standard AES-256 encryption. The AES-256 bit key is randomly generated and is store...
Mon, 21 Nov, 2022 at 2:04 PM
During your use of the Axsy Field Service Mobile App, you are connecting directly to Salesforce over a secure connection. No Axsy servers or systems are use...
Mon, 21 Nov, 2022 at 2:34 PM
The database – that stores all the data synced at login to the app – persists until the user logs out of the Axsy Field Service Mobile App. Once the use...
Mon, 21 Nov, 2022 at 2:43 PM
Users can logout if there are errors that are in the Pending Uploads Queue, however, there will be two prompts that need to be confirmed beforehand. The pro...
Mon, 21 Nov, 2022 at 5:19 PM
When your device is offline, the data displayed in the external map application is outside of Axsy's control. Therefore, it is recommended that you: ...
Mon, 21 Nov, 2022 at 5:20 PM
The following barcode formats are supported when scanning barcodes with the camera: UPC E CODE 39 CODE 39 MOD 43 EAN 13 EAN 8 CODE 93 CODE 128 PDF...
Mon, 21 Nov, 2022 at 5:21 PM